PRIVACY POLICY

Privacy Notice

Last Updated: May 1, 2026

At Snatched AI ("we," "us," or "our"), we take your privacy seriously. This notice describes how we process your personal information when you use our mobile application and related services.

SUMMARY OF KEY POINTS

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, including health data and AI coaching logs.

Do we process any sensitive information?

Yes. We process sensitive health and wellness data with your explicit consent to provide personalized coaching.

How do we keep your information safe?

We use industry-standard encryption and organizational security measures to protect your transformation data.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services. This includes:

  • Identifiers: Name, phone number, email address, and account credentials.
  • Sensitive Health Data: Weight, body measurements, dietary preferences, exercise history, and wellness goals.
  • AI Conversations: All messages and context shared during your interactions with the Snatched AI Coach.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, specifically:

  • To facilitate account creation and authentication.
  • To deliver personalized AI-powered wellness and transformation coaching.
  • To respond to user inquiries and offer support.
  • To personalize coaching interactions based on your history and check-in data.

4. WHEN AND WITH WHOM DO WE SHARE DATA?

We may share your personal information with essential third-party service providers, including:

  • OpenAI: To process your AI coaching conversations.
  • RevenueCat/Apple: To manage and verify your premium subscriptions.
  • Supabase/Firebase: For secure data storage and authentication.

6. DO WE OFFER AI-BASED PRODUCTS?

Yes. Our Service includes products powered by artificial intelligence and machine learning (the "AI Products").

AI DATA PROCESSING

To enable the AI Coach, your inputs and personal context are shared with third-party AI Service Providers like OpenAI. All data is handled in line with our strict privacy agreements to ensure your information remains secure.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this notice. We will not keep your information for longer than twelve (12) months past the termination of your account.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In accordance with the Information Technology Act (India), you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request the deletion of your personal data.
  • Withdraw consent for data processing at any time.

To exercise these rights, please contact us at support@snatched.ai.

16. HEALTH AND WELLNESS INFORMATION

SPECIAL NOTICE

Snatched AI collects health-related information to provide personalized AI coaching. This information is used solely for wellness purposes and is NOT for medical diagnosis or treatment. We implement AES-256 encryption at rest to protect your sensitive health data.

17. HOW CAN YOU CONTACT US?

If you have questions about this notice, please contact our Data Protection Officer at:

Snatched AI Support
Email: support@snatched.ai